Our Commitment to You

Our Warranty & Service Guarantee

Peace of mind backed by a 1-year workmanship warranty on every project, and a commitment to 5-star service on every single job, no exceptions.

1 Year

Workmanship Warranty

5-Star

Service Guarantee

27+

Years Experience

CCB #125507

Oregon Licensed & Insured

Workmanship Warranty

What Our Warranty Covers

We stand behind every installation, repair, and infrastructure project we complete. No fine print. No runaround.

1
YEAR

What's Covered

Defects arising from our workmanship

What's Not Covered

Conditions beyond our scope of work

Warranty Claims

How to File a Claim

If you believe a covered issue has occurred within the warranty period, here is how to get resolution fast.

1

Contact Us

Call 503.737.8423 or use the contact form. Reference your original project date or work order number if available.

2

We Assess

A project manager will schedule an on-site assessment at no charge to evaluate whether the issue falls within warranty coverage.

3

We Resolve

Covered issues are corrected at no cost to you. We complete the repair, provide updated documentation, and restart the warranty clock on the repaired scope.

FAQ

Warranty Questions

Our warranty covers all defects in workmanship, meaning any failure caused by how the work was performed rather than pre-existing conditions, user damage, or acts of nature. This includes pipe connections, fixtures we installed, excavation backfill settlement, and any other installation we completed.

Call our office at 503.737.8423 or use the contact form on our website and reference the original work order or project date. We will schedule an assessment at no charge and work to resolve covered issues promptly.

Yes. Our 5-star service guarantee applies to all work, including emergency response. If you have any concern about quality, documentation, or communication from any job we performed, we want to hear about it and make it right.

Questions About Our Warranty?

Our team is available to clarify warranty coverage, discuss your project, or help you start a claim. We back every job. No exceptions.